Whereas engagement is a matter of combining trust and motivation. Confidence is a measure of a person's certainty about their abilities, as a confident person/employee is one who feels that they are capable of carrying out a task quite professionally without even receiving much guidance while motivation represents the person's interest in carrying out the task their enthusiasm for obtaining good results. Diagnosis of the level of competence and development: a situational leader is one who will use a different leadership style depending on the needs and specific situation of the moment. Introducing four leadership styles to match the four levels of development mentioned above. The author guided readers by matching the appropriate leadership style to each developmental level by summarizing four developmental models with four leadership styles