Managers in the modern workplace have a critical role to play in the success of a company. Today, managers have ever-expanding roles as society has advanced its preferred management style from a more rudimentary management style typical of the classical viewpoint to a more forward-thinking method in contingency theory. Managers today must possess the required managerial characteristics and be able to apply them correctly when necessary. These traits include, but are not limited to; understanding of ethical, social, cultural and team issues, strong communication skills and high emotional intelligence. Managers must also have the skills to work intergenerationally and be able to effectively manage older employees of the Baby Boomer generation and integrate new and younger employees of the Millennial generation. In my opinion, an effective manager is someone who can encompass all the traits of a successful leader and apply them to their business model. Not all managers have the same employees, and some characteristics will need to be emphasized more than others for different companies, but the greatest leaders of our time are those who are able to make the most of their team and skyrocket the success of a company internally. no to plagiarism. Get a tailor-made essay on "Why Violent Video Games Shouldn't Be Banned"? Get an Original Essay To be an effective manager you must have the skills to manage a functional team and optimize traits that are extremely valuable in a diverse workforce. This involves understanding the various ethical, social, cultural and team (ESCT) issues that have emerged over the past decade (Buelens et al., 2011). Adhering to ethical standards in the workplace means doing the right thing as a corporate citizen and creating a more inclusive workplace for everyone. This involves having no tolerance for sexism, racism and ageism, and creating a clear set of rules and punishments for those who break those rules. Businesses thrive and prosper when they are more diverse as they can reach different customer markets and make decisions from a variety of perspectives (Nair and Vohra, 2015). From a social perspective, managers should recognize social demographic changes, including the increase of women in the workforce, an aging population, and a change in generational traits. Likewise, a diverse workforce will have people from different ethnic and religious backgrounds, so managers must have high emotional intelligence, cultural intelligence and communication skills. Communication is vital and has been ranked number one in terms of importance to business by the CEOs of 5,000 US companies. As society has progressed, so has the workplace. The obsolete model of the classical point of view, which held that people have only physical and economic needs, has been disproved and more modern theories of management have taken its place. I believe that contingency theory is a relevant notion in the modern world of work. Peter Trkman in his article on 'The Critical Success Factors of Business Process Management' defines Contingency Theory as the idea "that there is no one best way to organize and that an effective organizational style in some situations may not be successful in other" . This approach to management is so relevant because in a diverse workplace, management depends on the situation. However, the outdated point of view model is still used in some sectors of society