Toyota appears to have overhauled its corporate website after the unintended acceleration incident, drawing attention away from the problem and promoting a more positive image. However, in an article on www.abcnews.com, Toyota's statement on their website at the time of the recalls states that the company "has taken full responsibility for any concerns our actions may have caused customers, and we we are committed again to earn their trust." " (Ross, Rhee, Hill, Chruchman and Katersky,