Topic > Fedex Case Study - 1331

The federal categorical is that it is the largest package delivery company in the world nowadays. they must have remained undefeated primarily because of their technological advances. Technology has allowed them to possess superior customer service and quality that was unmatched by any other company. No company has been able to provide long-term parcel deliveries with the speed and accuracy of Federal Categoric. Although Federal remains ahead of the competition today, their advantages over other companies in the commercial sector are diminishing. FedEx's modeling capability gave them a competitive advantage as they applied new strategies and technologies. They currently have a brilliant Hub with numerous regional hubs and packet area units managed and monitored by a system called COSMOS. This method allowed customers to know where their packages were at all times and was later integrated for use on the Internet, allowing customers to track packages on the web. Today, UPS also allows customers to track packages on the web and has improved customer service. I assume they need to develop a mainframe almost like FedEx's to diminish FedEx's competitive advantage. US Post, which has lower rates, has also exaggerated customer service and quality. FedEx should notice new technological advancements worth mentioning before its competition in the package delivery industry. However, expansion into completely different businesses appears to be one of the company's strategic directions. This direction is driven by increased competition in their current business. New businesses, such as supply, can have larger margins for FedEx and facilitate revenue and profit expansion. Also, FedEx…half of the document…and it was sent at the right time. The services are varied, from long parcels to numerous and tangled deliveries. FedEx does not have an efficient sales strategy like DHL and UPS do. It is critical that FedEx creates a comprehensive recall through sales programs. In this regard, the champions of DHL and UPS are mentioned, whose budget includes an important part of communication expenses. The results are obvious, namely higher complete recall. FedEx has managed to become a one-stop supplier for the 3 core services, namely supply management, delivery and supply chain management. The company's power to use technology and develop its own resources has made it difficult for competitors to meet the company's service standards. the fact is that FedEx did not focus on advertising the full maximum amount of its competitors.